Demystifying Social Media : Thoughts of Industry Peers
Social media has permeated society, with individuals embracing all the popular tools for everything from hobbies to research to peer group communication. Corporations are also investing more in social organization resources to do things like promote products, fend off bad publicity, and collaborate with community stakeholders. However, simply using social tools doesn't mean one is fully leveraging all there is to offer in the social world. Now that 2012 is well on its way, organizations should ask themselves whether they really have a meaningful plan to achieve their social organization goals. Before you can determine whether you have a meaningful social plan, let's confirm what a social organization is. For example, Gartner defines it the following way: Social organizations "target social media to important business purposes, achieve otherwise impossible results by facilitating productive mass collaboration, and use collaboration to repeatedly tap into the collec...