What works most on social media site FACEBOOK and why



Doug Schumacher is the co-founder of Facebook content strategy tool Zuum.

His interactive career began in 1996 while working at TBWA/Chiat/Day, where he creative directed the highly-acclaimed 1996 Nissan Pathfinder website, an early rich media brand experience. Since then, he's developed online marketing and advertising solutions for companies including EA Games, Warner Bros., Sony Pictures, Activision, Pepsi, California Lottery, PayPal, Bank of America, Oroweat Bread, and Travelocity.I share some of his pathfinding research which may help to those who want to use Facebook as vehicle
for advertising their product(s).


As more and more advertising money pours into social media site Facebook, it only makes sense that there will be increasing curiosity and scrutiny in how those pages work to influence readers.
Facebook's announcements last month make it clear the social media giant is ushering businesses into a content marketing world. And in that world, knowing what type of content is most effective is paramount.
For anyone interested in analyzing what types of content drive what types of engagement, there isn't a much better place to look than Facebook. It offers the richest mix of content types, combined with clearly defined interactions, or engagements -- all of which can be tracked with unprecedented access to information.
Take  a look at some numbers around Facebook content and what kind is the most shared, and have found an interesting correlation:

 Video and photo posts are far more likely to be shared than status updates or links


One reason might be if there was a heavy skew in the volume of posts for different media types. However, the following chart shows that it is not really the case. There are some differences, but not uniformly relative to the sharing data.

Media type usage
Another factor to consider is Edgerank favoring certain types of posts. With Facebook keeping that algorithm under lock and key, it's certainly a possibility. Even so, marketers would still compete under whatever algorithm Facebook puts out there, so the relative value of the data wouldn't change.
Most likely is that photos and videos have a perceived value that a status update, and even a link, doesn't carry; a certain tangible quality that an advertiser is sending to someone. And of course, video has more perceived heft, content-wise, and makes sense that it would have greater perceived value.
Something else to keep in mind is that pages using third party posting tools have an altered sharing button next to the content they post. Normally, the share button is lined up with the like and comment button. But when a third party posting tool is used, it moves up into the post content area.
Whether or not that makes it more or less likely to be shared could be debated, but keep in mind those pages have changed the user interface for engaging, and changes like that will often impact any related actions.

Not all engagements are created equal

Lately there's been a growing discussion online about the related value of different engagement types. Just looking at the three main engagement types on a Facebook post :
-- a "like," "comment", or "share" --
 given how different each is in terms of the user's level of endorsement, it stands to reason that the resulting impact would be different, as well.
You might  agree that getting a fan to take something you posted and turn and repost that to their most trusted network, essentially endorsing your company by telling them to read your post, would have a bigger impact for the brand than if they simply "liked" your post, or even commented on it.
Sharing is very much at the core of what companies would like brand influentials to do: Spread brand endorsements about the company to their personal network, social network or otherwise.
What that difference in value is between a "like" and a share could be another article or ten, but the point is, there's a difference. So it makes sense to try to understand the factors that cause the higher levels of brand ambassadorship.

Examples of posts with high sharing

So what do posts with high sharing value look like? In the following chart please see a list of the most shared posts for each of the seven industries in USA that were  analyzed.

Most shared posts for each industry in USA
Note that on those most shared posts, shares are often 30 to 50 percent of overall engagements.
Also, you can see the prominence of photos and videos in these posts. The only one that isn't is the Mayo Clinic post, and medical breakthroughs really should need a photo or video to resonate.
 A lot of these posts are rather long, certainly relative to many Facebook posts. This suggests that people are interested in more than just simple, lightweight posting from brands. In fact, the added length on these could also be associated with perceived importance, further inspiring sharing.******************

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